We aim to provide you the customer with the best delivery services available. We use UK Royal Mail services for all of our online orders.
Please ensure that someone is available at your delivery address to accept the goods, as a signature is normally required.
All orders placed before 4pm Monday to Friday will be dispatched the same day and orders placed during Saturday and Sunday will be dispatched on a Monday. Orders are dispatched via Royal Mail Recorded Delivery and will be with you within 2-3 days at the address you provided upon ordering.
UK delivery charge for all order values are free. We can also send out orders using Special Delivery which is a next day service and will cost £7.00. Any orders outside the U.K will be sent by Airsure which is a fully trackable service at a cost of £12.00. We are currently only taking orders within the U.K. And EU. We may open up our service to worldwide deliveries soon.
Once your order has been placed and you receive your delivery confirmation e-mail, you can check your Royal Mail tracking number by logging into your account on our website. The tracking number will be a 12 digit code displayed at the bottom of the order page. This number can then be entered into www.royalmail.com and tracked throughout it's journey. If there is a problem with your order preventing us from dispatching, we will normally contact you within 24 hours of the order being received by us or on the next working day.
IMPORTANT NOTICE: During peak/sale periods, delivery times may be slightly longer than usual although we still aim to dispatch most orders for next day delivery.
If you have any questions about our delivery services, please e-mail us on firstname.lastname@example.org